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Forethought AI Engineering

Forethought Engineering

Welcome to the engineering team's blog! We are a group of software engineers, data scientists, and machine learning experts who are committed to building innovative solutions to improve the efficiency and effectiveness of customer service teams.

At, we utilize machine learning and generative AI to power our platform, which includes products such as Solve, Triage, Discover, and Assist. These products are designed to enhance the customer service experience and help businesses scale their support operations more efficiently.

Through this blog, we aim to share our insights, experiences, and lessons learned with a wider audience of engineers and technology enthusiasts. Our posts will include technical deep dives, case studies, and thought pieces on a range of topics, including software development, data engineering, and machine learning. We hope that our content will provide valuable insights and inspiration for other professionals in the field.

Thank you for joining us on this journey, and we look forward to sharing our knowledge and expertise with you.

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